Terms and Conditions

Welcome to the PackingCity website terms and conditions for use. These terms and conditions apply to the use of this website and by using, accessing, browsing, registering or placing an order you agree to be bound by the terms and conditions set out below. We recommend that you print a copy of them for your future reference. If you do not agree to be bound by the terms set out below then you may not use this website. We reserve the right to:
a) Modify or withdraw (either temporarily or permanently) the website with or without providing prior notice to you and we shall not be liable to you or any third party for any modification or withdrawal of the website.
b) Change these Terms and Conditions at any time. Any changes that are made will take effect from the date that is indicated at the top of this page and it is your responsibility to ensure that you have read the most up to date version each and every time you use the website. Your continued use of this website shall signify your acceptance to be bound by these Terms and Conditions.
Use of This Website
You must only use this website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else’s enjoyment of the website. If you are purchasing on behalf of a business then you must have the required authority to do so.
PackingCity shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials used in this website. All rights, including copyright, in this website are owned or licensed to PackingCity.
You may use, download and print content on the website solely for your own personal use or internal business purposes. Other than for your own personal use or internal business purposes, you may not without our prior written consent:
copy, reproduce, use or otherwise deal with any content on the website;
modify, distribute or re-post any content on the website for any purpose;
reproduce, crawl, frame, link to or deep-link into this website on or from any other website.
Description of Products
We take all reasonable efforts to ensure that the product information as detailed on the website is accurate, fair and current. This includes Specific Conditions relating to the product including but not limited to: related Terms and Conditions, estimated delivery dates and times, warranties and guarantees.
In any circumstance where the actual product information varies from that displayed on the website, we reserve the right not to accept the order.
Purchase of Goods
Placing an order on the PackingCity website does not constitute a contract between you and us. The order is only confirmed once we have notified you that the order has been invoiced and despatched.
For the avoidance of doubt, any such contract between you and PackingCity, will be deemed to have been concluded in China. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of China, and you and PackingCity irrevocably agree to submit to the exclusive jurisdiction of the China Courts.
If for any reason, there is a problem in processing the order then we will notify you via email or telephone of the circumstances of why it could not be fulfilled.
Cancelling Your Order
Please see our Returns and Refunds policy on the circumstances as to how and when you can cancel your order.
Please note that when you agree to these website terms, you shall be deemed to have understood and agreed to our Returns and Refunds policy in its entirety.
Methods of Payment
At the present time, payment can be made using credit/debit cards, Paypal or through a PackingCity Business Account.
Privacy Policy
At PackingCity.com we recognise how important it is to keep your personal information safe and secure. We have a dedicated Privacy and Security Policy which explains what personal information we collect.
Please note that when you agree to these website terms, you shall be deemed to have understood and agreed to our Privacy and Security Policy in its entirety. You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account.
PackingCity shall not be liable for any loss or damage which may arise as a result of any failure by you to protect your password or account.
Missing, Incomplete or Damaged Order
If your order hasn’t arrived, or arrives incomplete, you must report it to us within 48 hours. Please contact our Customer Services team email us at info@packingcity.com and have your order number to hand.
Thanking you for your kind cooperation.

Any question or concern, please feel free to contact us info@packingcity.com